Shipping & Returns
Shipping windows
Orders usually ship within 2 business days. Collector kits may require up to 5 business days for final QA checks.
Tracking
Tracking details are sent by email once a label is created. International shipments may experience customs delays outside our control.
Returns
Unopened products can be returned within 30 days of delivery. Opened games with manufacturing defects are eligible for replacement or exchange.
How to start a return
Contact support with your order ID and reason. We will provide return instructions and approval details.